Video rental business serves its “Family” with cheap prices and excellent customer service
by Lesley Cowie
BURLINGTON, N.C. – When it rains, it pours…at least that is how the employees of Family Video feel when the weather is damp. It is on these days that local residents flock to the video rental store in Burlington to find their top choices for entertainment. Even when the weather is hot and sunny, Family Video sees between 1500 and 2000 customers walk through the door each week.
The privately-owned business, located at 1135 N. Main St., houses approximately 12,500 movies and 1,300 video games and consoles available for rent. Most customers leave the store with an average of three videos per visit.
Store manager Kristina McLaughlin said the Burlington store, which has been located in Burlington for five years, is the second oldest Family Video store in North Carolina. It is one of…
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